Even if their own performance has not been impacted, they may not want to be a part of a declining company where there is an overall negative work ethic, increasing negative attitudes, and diminishing productivity. Your top performers start resigning unexpectedly.There may be more product returns, diminished quality control, increased defects and processing errors that will have a direct impact on sales and customer attitudes towards your business. When employees no longer care, they will not be willing to fulfill or exceed customer service expectations. Employees who resent their work will express their discontent through their relationships with customers.
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Getting answers to these key questions is one of the many roles that a well-designed series of employee surveys can accomplish.īut what happens when your key employees lose that feeling of motivation and their drive to perform "above and beyond" what is expected of them? How can you tell when it is happening? Even more importantly, what can you do about it? No wonder frontline managers continually want to know how their team is doing, how they feel about where they work, what their attitude is toward the organization they work for and if they are proud of the work that they do. Why? Although it can be difficult to measure an individual's actual value to an organization, these employees' sense of motivation and their level of engagement will have a direct and positive impact on their productivity.
To many employers, these "star" employees are are often thought of as their organization's most valuable asset. Each of these are important characteristics that you can usually find in an organization's most committed and satisfied employees. The right person is most often described as dedicated, loyal, clever, trustworthy and outgoing.
Your company wants to hire the most amazing people, which explains why employers often sift through thousands of applications to find the "right person" for the job. 10 Signs Your Employees Don't Care Anymore The Value of Employee Motivation